Supervision is the cornerstone of Franchise cleaning to ensure quality service and ongoing performance is maintained.

The Franchisee completes an entire training program before they can commence a contract. Detailed work specifications and a walk-through of the building with the Business Manager or the Sanyati Property Services Area Manager is organised to familiarise the Franchisee with our contractual commitments, so a knowledgeable, quality service is provided. 

Regular inspections are performed to ensure standards are kept to the contractual benchmark.

While the Franchisee is the first point of contact for any point, you feel they may need to know. Our Operations Manager will be directly responsible for the overall contract and implementation. 

Our business manager will conduct monthly inspections and communicate with the nominated contact person on the premises to ensure complete satisfaction with the quality of services performed by the Franchisee.

A company Communication Diary is left in a convenient spot for day-to-day communication between you, the customer and the Franchisee.

Extra work required by yourselves can be entered easily into the Communication Diary, and you can be assured the additional service will be completed.